Terms and Conditions

This Website is operated by UNO Nutrition Sdn Bhd (878446-M) 200901035330 (“the Company”, “We”, “Us”, or “Our”), a company incorporated in Malaysia with its registered address at 3A-045A, Fourth Floor, Endah Parade, Jalan 1/149E, Bandar Sri Petaling, 57000, Kuala Lumpur, Wilayah Persekutuan.

This Website is a business-to-business (B2B) information and inquiry platform. It is intended for use by companies, organisations, procurement officers, and business representatives seeking information about OEM/ODM contract manufacturing, private label nutrition supplements, and related services. It is not an e-commerce or direct-to-consumer platform.

No purchase of goods or services is made through this Website. All manufacturing agreements, pricing, and supply terms are governed by separate signed contracts negotiated between the Company and the client.

• Company refers to UNO Nutrition Sdn Bhd (878446-M) 200901035330.
• Website refers to the UNO Nutrition website accessible at https://uno-nutrition-v7.vercel.app.
• User / You refers to any individual or business entity accessing or using the Website.
• Services refers to the OEM/ODM contract manufacturing, private label formulation, and related services offered by the Company.
• Inquiry refers to any contact form submission, Request for Quotation (RFQ), or chat message submitted through the Website.
• AI Chat refers to the AI-assisted chat feature on this Website, operated using a third-party AI model.

Submitting an inquiry, RFQ, or chat message through this Website does not constitute a binding purchase order, contract offer, or commitment by either party.

All responses from the Company — including those generated by the AI Chat feature — are informational only and do not constitute a binding quotation, warranty, or contractual obligation. Formal quotations are issued only in writing by authorised Company representatives.

A binding manufacturing agreement is only formed upon execution of a written contract signed by both parties.

This Website features an AI-assisted chat tool (“David”) powered by a third-party artificial intelligence model. This feature is provided for informational and preliminary inquiry purposes only.

The AI Chat does not have access to real-time pricing, production capacity, or regulatory data. Responses should not be relied upon as professional, legal, medical, regulatory, or commercial advice. The Company makes no representation that AI-generated responses are accurate, complete, or current.

Conversations with the AI Chat may be stored and reviewed by Company staff for quality assurance and service improvement purposes, subject to our Privacy Policy.

All content on this Website — including text, images, logos, product descriptions, and design elements — is the property of UNO Nutrition Sdn Bhd or its licensors and is protected under applicable Malaysian intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this Website for commercial purposes without prior written consent from the Company.

This Website may contain links to external websites not operated by the Company. We have no control over, and assume no responsibility for, the content or practices of any third-party websites. We recommend reviewing the terms and privacy policies of any external sites you visit.

To the maximum extent permitted by the laws of Malaysia, the Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use of or inability to use this Website;
• Reliance on any information, AI-generated responses, or content on this Website;
• Unauthorised access to or alteration of your data;
• Any other matter relating to this Website.

As this Website does not facilitate commercial transactions, no financial liability arises from Website use. All liability in relation to manufacturing and supply is governed exclusively by the applicable signed contract between the Company and the client.

This Website and its content are provided on an “as is” and “as available” basis. The Company makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Product specifications, certifications, and capabilities described on this Website are indicative only and subject to change. Confirmation of specifications for any order shall be made in writing prior to contract execution.

The Company reserves the right to restrict or terminate your access to this Website at any time, without prior notice, if you breach these Terms or use the Website in a manner that is unlawful or harmful to the Company or others.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia, including the Contracts Act 1950. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia, Kuala Lumpur.

These Terms and Conditions are written in English. In the event of any conflict or inconsistency between an English version and any translation, the English version shall prevail.

The Company reserves the right to revise these Terms at any time. Revised Terms will be posted on this page with an updated date. Continued use of the Website after revisions constitutes your acceptance of the updated Terms.

For questions about these Terms and Conditions, please contact:

UNO Nutrition Sdn Bhd (878446-M)
3A-045A, Fourth Floor, Endah Parade, Jalan 1/149E,
Bandar Sri Petaling, 57000, Kuala Lumpur, Malaysia

Email: david@unonutrition.com